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House Cleaning in Birmingham
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Questions about our service?

We will gladly answer all your questions. We have listed some of the most common questions below. If you can't find your question feel free to contact us by phone or e-mail.

CAN I TRUST MAID TO ORDER FOR YOU?
All Maid to Order for You housekeepers are subjected to full drug and background checks before working for us. Maid to Order for You is a local company and has been providing quality, personalized cleaning services for over 15 years. We are fully bonded, licensed and insured.
DO I HAVE TO BE HOME DURING HOUSE CLEANINGS?
Most of our clients find it convenient to give us a key.  Your key is coded and locked in a safe until needed and after the cleaning the team returns the key to the safe. If you choose not to leave a key and we cannot get in for a cleaning, a lock out fee will apply.
HOW DO I PAY?
Payment is due on the day of the cleaning.  Most clients prefer to just leave a check on the counter the day of the cleaning.  If you prefer other options just call us and we will make arrangements to suit your needs.
WHAT IF I AM NOT SATISFIED?
If cleaning is not done right, or we missed a spot, we will clean it over. Our guarantee is that if anything is not cleaned right, we will redo the cleaning at no charge. You must notify Maid to Order for You within 24 hours of the cleaning that something is amiss and we will have the home recleaned.
WHAT IF SOMETHING GETS DAMAGED OR BROKEN?
Maid to Order for You has made a commitment to treat your home with the utmost respect, but occasionally accidents do happen. Just contact us and we will do our best to repair or replace damaged items.
DO I PROVIDE CLEANING SUPPLIES OR EQUIPMENT?
No, we provide everything necessary for cleaning your home. We use pet friendly and environmentally friendly supplies whenever we can. We never use bleach and our supplies are phosphate free. We will, at your request, use the products you supply. However, if you request the use of bleach, please be aware that we will not be responsible for any damage caused by the use of your bleach.
SHOULD I TIP MY CLEANERS?
It is not necessary to tip your cleaners. We pay higher than average wages to insure that we can provide the best cleaning staff in the business. However, if you would still like to tip your cleaning crew please include the tip in the check and we will be sure that it gets to the proper crew.